About Novus
Founded in 2020, Novus Consulting is a high caliber energy consulting firm established on the principle that our clients need a trusted partner who can navigate the complexities of the energy sector while providing solutions that drive results. Focused on serving both our clients and our employees, we pride ourselves on providing our clients with top-tier service while offering our employees the flexibility required to excel both personally and professionally. Committed to continued excellence, we are actively seeking a Senior Manager or Director of Operations to join our growing team.
Grow with Novus
As an Operations leader at Novus, you will lead the design, execution, and optimization of operational frameworks that address business challenges and enable scalable growth. Working closely with the Partners and cross-functional teams, you will build and sustain systems, processes, and governance that drive efficiency across resource management, revenue operations, performance measurement, and delivery excellence. Leveraging a deep understanding of operational workflows, you will translate organizational needs into innovative and sustainable processes, tools, and frameworks that empower decision-making and ensure operational readiness.
This role is ideal for a driven leader with experience in strategy, strengthening financial performance, and building the operational infrastructure required to scale within a professional services firm. If you are passionate about enabling organizational success through operational excellence – let’s talk!
Key Responsibilities
Strategic Operational Leadership
- Develop and execute firm-wide operational strategies to support growth, scalability, and organizational goals.
- Partner with senior leadership to align processes, systems, and resources with strategic initiatives.
- Drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
- Own and drive the operating cadence, including bi-weekly pipeline reviews, monthly forecast alignment, and quarterly business reviews to ensure consistent execution and accountability.
Revenue & Performance Operations
- Oversee revenue forecasting, KPI tracking, and operational support for revenue-generating teams.
- Establish forecasting models with defined accuracy targets and pipeline coverage expectations, ensuring disciplined and reliable revenue predictability.
- Own and evolve CRM, reporting, and operational data infrastructure to ensure data integrity, automation, and reporting accuracy.
- Monitor and standardize performance metrics to connect financial and operational goals.
Resource & Capacity Management
- Lead resource planning and allocation to align capacity with project demands and revenue goals.
- Build processes to anticipate skill gaps, workforce constraints, and hiring needs based on data trends.
- Partner with cross-functional teams to optimize talent deployment and maintain profitable delivery outcomes.
- Collaborate with HR to proactively address skill gaps through hiring, upskilling, and internal mobility initiatives.
Delivery Operations & Governance
- Establish and enforce standardized methodologies, frameworks, and tools to ensure project delivery excellence.
- Monitor project health metrics (margin, client satisfaction) and manage risk escalations.
- Partner with service line leaders to remove operational barriers and support successful engagements.
Data-Driven Decision-Making
- Implement and maintain systems for tracking key operational insights, ensuring data accuracy and a single source of truth.
- Deliver insight-driven executive reporting to guide decision-making and highlight risks and opportunities.
- Enhance firm-wide data literacy and drive adoption of tools and processes that enable proactive business management.
Transaction Readiness & Financial Accountability
- Lead organizational preparations for transactions, including due diligence and operational documentation to ensure seamless transitions.
- Oversee financial accountability mechanisms such as budgeting, forecasting and revenue modeling to ensure ongoing profitability and scalability.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, Finance or related field
- 10+ years of experience in operations, consulting, or professional services, with at least 5 years in a leadership capacity
- Proven success in leading operational strategies across multiple functional areas, such as resource management, revenue operations, financial management, and delivery oversight
- Experience in scaling operations in a growth environment
- Ability to lead cross-functional teams and drive alignment across leadership at the executive level
- Exceptional financial literacy, including experience in P&L management, budgeting, forecasting and revenue modeling
- Experience mentoring and developing talent, fostering a strong organizational culture, and improving employee engagement
What We Provide
- Collaboration with a team of smart, driven professionals
- Excellent benefits including healthcare and a 401K matching program
- Semi-annual discretionary bonus
- Continuous commitment to employee satisfaction provides our team with the flexibility needed to thrive professionally and personally including options for hybrid/remote work and a progressive PTO policy
Novus Consulting LLC is committed to providing a work environment free from discrimination and harassment. It is our policy to comply with all applicable federal, state, and local laws prohibiting employment discrimination. All employment decisions are based on business needs, job requirements, and individual qualifications without regard for race, color, religion, sex, sexual orientation (including gender identity and/or expression), pregnancy, national origin, age, disability, veteran status or any other factors protected by the laws or regulations in the states where we operate. We are committed to supporting a variety of recruiting initiatives to continue building a diverse and inclusive organization.
